Horn Chain Link Brush

Refund Policy

I.
SATISFACTION GUARANTEED

Please inform us immediately within 7 days of receipt of items, if you want
to return the merchandise for the following reasons:

1. Damaged merchandise 
2. Wrong merchandise shipped

Eligible for a return:

1. The item received is still unused and in the same condition that you received it.
2. Still with the original packaging.

Several types of goods are exempt from being returned:

• Gift cards
• Clearance items 

II.
To complete your return, we require a return authorization, order
number, receipt or proof of purchase. Please send us the details to our
email address provided or call us through our hotline.

There are certain situations where only partial refunds are granted:

1. Any item not in its original condition, damaged or missing parts for reasons not due to our error.
2. Any item that is returned more than 7 days upon delivery

Refunds (If Applicable)
Once your return is received and inspected, we will send you an email
to notify you that we have received your returned item. We will also
notify you of the status of your refund.

If the returned order is approved, then your refund will be processed,
and a credit will automatically be applied to your credit card or to your
payment method within 2-3 business days.

Late or Missing Refunds
If refund is not yet credited within the timeframe, please contact your
bank or credit card company. The bank also has the processing time to
credit your refund.

If you already contacted the bank and you still have not received your
refund, please contact us immediately at:
Email: jmgemsnthings@aol.com
Hotline: +1 201 655 3435

Sale/Clearance Items
Regular and sale priced items may be refunded. Typically,
clearance items may not be refunded, but if there is a problem, please
contact us.

Exchange Item
We will replace items which are defective or damaged. If you need to
exchange it for the same item, send us an email at
jmgemsnthings@aol.com and return your item to our address:
62 Hamilton Trail
Totowa, NJ 07512

Shipping
To return your product, you should contact us within 7 days of delivery
to notify us of your return or refund request. Please mail your product
within 7 days of delivery to:
62 Hamilton Trail
Totowa, NJ 07512

You will be responsible for paying for your own shipping costs for
returning your item. Depending on where you live, the time it may take
for your exchanged product to reach you may vary.

If you are shipping an item or items valued at over $50, you should
consider using a trackable shipping service or purchasing shipping
insurance. We don’t guarantee that we will receive your returned item.

SPECIAL ORDERS - NO RETURNS.